Return And Refund Policy for Giftgrabr

1. Products & prices shown on the website are regularly updated by Gigtgrabr LLC.
2. Gigtgrabr LLC does not take any responsibility for change or exchange after the recipient has signed & received the gift.
3. Gigtgrabr LLC does not deliver without a valid phone number of the recipient.
4. Gigtgrabr LLC does not issue cash refunds for perishable or consumable items. We do not offer exchange policies.
5. Customer or recipient must notify us of any issue with any item or delivery service within 2 hours after delivery to qualify for any refund policy.
6. Refund will be sent to the credit card or the bank account that you have paid from. The refund amount will not be given/delivered to the recipient.
7. It is the customer's responsibility to provide the correct address and contact details of the recipient. Gigtgrabr LLC is not responsible for delay in delivery due to wrong information in the order.
8. You (customer) are placing an order after choosing it as your preferred gift to the recipient. Gigtgrabr LLC is not responsible for the recipient's choice. Delivered item will not be subject to a refund if conflicts with the recipient's choice.
9. A gift delivery will not be subject to a refund if the recipient refuses to accept the gift.
10. You have the option at checkout to select a time window in a day to select your delivery time. Gigtgrabr LLC holds the right to alter delivery time depending on the current situation, such as flood, traffic etc. Your order will not be subject to refund if it is delivered within your selected delivery date. Your order can be subject to refund if we fail or are unable to deliver on the delivery date that you have selected during the order.
11. Products such as flower bouquets, and cake design can vary from the advertised design on our site due to different seasons in Bangladesh, different or new chefs in a bakery etc. Such products will not be subject to refund if they are almost similar to the advertised product.
12. You will receive a full refund if we refuse/cancel an order that you have paid for.
13. You will receive a full refund if we are unable to deliver your order on your selected date.